- Shipping Policy
Shipping Policy for Radiant Miner Online Store
At Radiant Miner, we are committed to providing our customers with reliable and efficient shipping services. Please review the following shipping policy before placing your order.
Shipping Methods We currently offer international shipping via DHL or FedEx. The shipping method and cost will be displayed during checkout based on your location.
Processing Time Orders are processed within 2 business days after payment confirmation. You will receive a confirmation email once your order has been processed.
Shipping Time Shipping time varies depending on your location and the shipping method selected during checkout. Estimated shipping time will be displayed during checkout.
Shipping Cost Shipping cost is calculated based on the shipping method selected during checkout and your location. Customs fees and import duties may apply and will be the responsibility of the recipient.
Shipping Restrictions We are unable to ship to countries that are currently at war. Please check with your local customs office for any additional restrictions or requirements for importing mining equipment.
Delivery Once your order has been shipped, you will receive a tracking number via email. Please ensure that someone is available to receive the package at the delivery address provided during checkout. If the package is returned to us due to unsuccessful delivery attempts or incorrect address information, we will contact you to arrange for re-shipment at an additional cost.
Order Cancellation Orders can only be cancelled prior to shipment. Once your order has been shipped, it cannot be cancelled. If you wish to return an item, please refer to our return policy.